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The ESA Registration Of America

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The ESA Registration Of America
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Privacy Policy

Last Updated: March 29, 2026

Please Read Carefully

This Online Privacy Policy describes the information ESA Registration collects about you, including through our website, and how we use and share that information and the privacy choices we offer. This policy applies to information we collect when you access or use our website or when you otherwise interact with us (the "Services").

By using the Services, you agree that your information will be handled and shared as described in this Online Privacy Policy. Your use of the Services and any dispute over privacy is subject to this Online Privacy Policy and our Terms of Use, including applicable limitations on damages and the resolution of disputes.

Changes to this Online Privacy Policy

We may change this Online Privacy Policy from time to time. If we make changes, we will notify you by posting the updated policy on our website and revising the "Last Updated" date above. We encourage you to review the Online Privacy Policy whenever you use our website or otherwise interact with us to stay informed about our information practices.

Collection of Information

Information You Provide

We collect information you provide, such as when you email us, register for any of our services, subscribe to our newsletter, or fill out forms on our website. We may collect, but are not limited to collecting the following information: your name, gender, email address, mailing address, phone number, date of birth, employer, occupation, marital status, payment credit card numbers, bank account number(s), bank routing number(s), stressful events that have occurred in the past, issues that have affected your life activities, emotional support animal's name and photograph, how you plan to use your emotional support animal, education information, legal problems, family issues, physical or medical problems, current medications, and physician's name.

You may also choose to provide us with reviews and ratings of our Services. Your name will be associated with these reviews and ratings and made public. If you do not want this information shared, you should not provide it to us.

Information We Collect from Your Use of the Website

Account Information. When you register with us using the Site to create an account, you will need to provide us with certain personally identifiable information to complete the registration, including information that can be used to contact or identify you and credit card or other billing information in some cases.

Device Information. We may automatically collect certain information about the computer or devices you use to access the website. For example, we may collect and analyze information such as (a) IP addresses, geolocation information, unique device identifiers and other information about your mobile phone or other mobile device(s), browser types, browser language, operating system, the state or country from which you accessed the website; and (b) information related to the ways in which you interact with the website, such as: referring and exit pages and URLs, platform type, the number of clicks, domain names, landing pages, pages and content viewed and the order of those pages, the amount of time spent on particular pages, the date and time you used the website, the frequency of your use of the website, error logs, and other similar information.

Health Information. In connection with your use of the Services, ESA Registration may also collect personal health information provided by you or generated through your use of the website. You acknowledge that information disclosed by you to ESA Registration, including personal health information, is not considered Protected Health Information ("PHI") under the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). This Privacy Policy does not address the use of your information by mental health providers who provide you with an ESA Letter. If you have any questions about how a mental health provider will use and disclose your information, you should ask them directly for a copy of their privacy policies.

Location Information. We may collect different types of information about your location, including general information (e.g., IP address, zip code) and more specific information (e.g., GPS-based functionality on mobile devices), and may use that information to customize the website with location-based information, advertising, and features.

Cookies and Other Electronic Technologies. We use cookies to help us improve or tailor the website by tracking your navigation habits, storing your authentication status, customizing your experience, and for analytics and fraud prevention. We may use interest-based or online behavioral advertising. For more information on cookies, visit https://en.wikipedia.org/wiki/HTTP_cookie.

Web Beacons. "Web Beacons" (a.k.a. clear GIFs or pixel tags) are tiny graphic image files imbedded in a web page or email that may be used to collect anonymous information about your use of our website, the websites of selected advertisers, and the emails, special promotions or newsletters that we send you.

Website Analytics. We may use third-party website analytics services in connection with the website, including to register mouse clicks, mouse movements, scrolling activity and text that you type. These services generally do not collect personal information unless you voluntarily provide it.

Information from Third Parties

We may obtain additional information about you from third parties such as marketers, partners, researchers, and others. We may combine information that we collect from you with information about you that we obtain from such third parties.

Aggregate or De-identified Data

We may aggregate and/or de-identify information collected by the website so that the information is not intended to identify you. Our use and disclosure of aggregated and/or de-identified information is not subject to any restrictions under this Online Privacy Policy.

Use of Information

We use the information that we collect for the following purposes:

  • For the purposes for which you provided the information (e.g., to process your transaction and to respond to your inquiries)
  • To personalize your experience with the website by informing you of products, programs, events, services, and promotions that we believe may be of interest to you
  • To provide, maintain, administer, improve, or expand the website, perform business analyses, or for other internal purposes
  • To administer online surveys or sweepstakes or contests in which you choose to participate
  • To fulfill your purchase from us, including to process your payments and provide related customer service
  • To contact you when necessary or requested
  • To send emails and other communications that display content that we think will interest you
  • To track and analyze trends and usage in connection with our website
  • To prevent, detect, and investigate security breaches, fraud, and other potentially illegal or prohibited activities
  • To enforce the legal terms that govern your use of the website
  • To protect our rights or property
  • For any other purpose disclosed to you in connection with our website or services

Sharing of Information

We may share personal information about you as follows:

  • For the purposes for which you provided the information
  • With third parties to provide, maintain, and improve our services and website
  • With our affiliates and partners so that they may use such information for purposes described in this Privacy Policy
  • With third party sponsors of sweepstakes, contests or similar promotions
  • In connection with any merger, sale of company stock or assets, financing, acquisition, or dissolution of all or a portion of our business
  • If we believe disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request
  • To protect the security or integrity of our website or services
  • To protect us, our users or the public from harm or illegal activities
  • With your consent or upon your request

Opt-In Policy

When you supply us with personally identifiable information, you may be asked to indicate whether you are interested in receiving information from us. If you do choose to opt-in, you will receive such communications and/or we will share your information in accordance with your opt-in consent.

You may choose not to receive additional marketing information from us at any time by following a link provided in our marketing-related email messages or by contacting us. Please note that if you do opt-out, we may still send you important administrative messages.

Security

We take reasonable measures, including administrative, technical, and physical safeguards, to help protect personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. YOU ARE RESPONSIBLE FOR SAFEGUARDING INFORMATION ON YOUR COMPUTER AND OTHER DEVICES.

Your Privacy Choices

You may update or correct information about yourself at any time by emailing us at support@esaregistration.org. Most web browsers are set to accept Cookies by default. If you prefer, you can usually choose to set your browser to remove or reject Cookies; however, our website may not function properly if you do so.

We do not recognize or respond to browser-initiated Do Not Track signals. For more information about DNT signals, visit https://allaboutdnt.com.

Children

ESA Registration does not knowingly collect or maintain personally identifiable information from persons under 13 years of age without verifiable parental consent. If you are under 13 years of age, then please do not use the website or services. To report collection of information from a child under 13, please contact us at support@esaregistration.org.

Your California Privacy Rights

If you are a California resident, the California Consumer Privacy Act ("CCPA") requires us to make additional disclosures regarding our collection, use, and disclosure of personal information.

Categories of Personal Information Collected: In the preceding 12 months, we have collected the following categories: identifiers, characteristics of protected classifications, commercial information, Internet and electronic network activity, geolocation data, audio and visual information, and inferences drawn about your preferences.

Sale of Personal Information: We do not sell your personal information.

Right to Know: You may request access to the specific pieces of personal information we have collected about you in the last 12 months by contacting us at support@esaregistration.org or 888-316-0855.

Deletion: You may request that we delete the personal information we have collected about you by contacting us at support@esaregistration.org or 888-316-0855.

Privacy Rights for European Union Residents

If you are a resident of a country in the European Economic Area ("EEA") or Switzerland, you have the right to access your personal information, and the right to request that we correct, update, or delete your personal information. You can object to the processing of your personal information, ask us to restrict processing, and request portability. If we have collected and processed your personal information with your consent, you can withdraw your consent at any time by contacting us at support@esaregistration.org or 888-316-0855.

Contact Us

Please contact us with any questions or concerns regarding this Online Privacy Policy at:

ESA Registration
232 E 2nd St, Unit A #8136
Los Angeles, CA 90012
Email: support@esaregistration.org